VORTEX acquires and uses personal information in the course of its business.
We recognize that the appropriate and proper handling of such personal information is our social responsibility before the law.
Therefore, we have established the following privacy policy and will not only comply with laws and regulations, but also respond to social demands for the protection of personal information.
VORTEX acquires and uses personal information in the course of its business. The company acknowledges that handling such personal information appropriately is a legal obligation. Accordingly, it has established the following privacy policy, which ensures compliance with laws and regulations, as well as addressing social demands for the protection of personal information.
(i) Basic Policy
Vortex Corporation (hereinafter referred to as “the Company”) shall comply with the Act on the Protection of Personal Information (hereinafter referred to as the “Personal Information Protection Act”), other related laws and regulations, guidelines established by the Personal Information Protection Commission, and this Personal Information Protection Policy (hereinafter referred to as the “Policy”). We will handle personal information lawfully and appropriately.
(ii) Name, address, and representative of the Company:
・Company: Vortex Co., Ltd.
・Address: 22F Grand Bloom Iidabashi, 2-10-2 Fujimi, Chiyoda-ku, Tokyo 102-0071, Japan
・Representative: Fumihiko Miyazawa, President and Representative Director
(iii) Purpose of Use of Personal Information
(1) When acquiring personal information, we will publicly announce or notify the purpose of use (including public announcement through these guidelines). When obtaining personal information directly from the individual in a contract or other document (including electronic records), we will clearly state the purpose of use in advance and collect the information lawfully and fairly. We will use personal information appropriately within the scope necessary to achieve the stated purpose and will not provide or disclose such information to any third party, except where the individual's consent has been obtained, or where the information falls within the exceptions stipulated in Article 27, Items 1 through 7 of the Personal Information Protection Law, or in cases specified in Article 5, Items 1 through 3 (outsourcing, succession of business or joint use) of the same law. The Company shall not provide or disclose personal information to any third party except in these specified cases.
(2) The purposes of using our personal information are as follows:
1.Analysis of customer trends and research and analysis related to product development for our business and the businesses of our affiliates(*1).
2.Providing various types of information(*2) related to the promotion of our business and the businesses of our affiliates(*1).
3.Notification of information on products, services, seminars, and other sales activities(*2) related to our business and the businesses of our affiliates(*1).
4.Sending products and conducting related operations and campaigns in our business and the businesses of our affiliates(*1).
5.Providing information(*2) on applications, contracts, etc., related to our business, our affiliates' businesses, and our business partners' businesses(*1), confirming identity, conducting credit checks and other investigations, and making various types of contact related to transactions.
6.Investigation and confirmation of interested parties, including the parties concerned, in connection with our business, our affiliates' businesses, and our business partners' businesses(*1).
7.Conducting customer satisfaction surveys(*2), after-sales service, and support for our business(*1), our affiliates, and our business partners.
8.Public Relations activities of our company
9.Verification and management of visitors to our company
10.Enhancement of the quality of our telephone or business meeting responses and prevention of issues
11.Addressing inquiries and consultations from customers
12.Processing of billing, refunds, payments, and related paperwork
13.Management of our company, including fulfilling obligations and exercising rights
14.Recruitment of personnel (directors, employees, temporary workers, loaned workers, etc.) for our business
15.Provision and proposal of products and services offered by insurance companies we partner with, as well as other administrative tasks required for the execution of their business
Insurance Companies Entrusted with Our Company:
- AIG General Insurance Company, Ltd. (https://www.aig.co.jp/sonpo)
- Sompo Japan Insurance Inc.(https://www.sompo-japan.co.jp/)
- Tokio Marine & Nichido Fire Insurance Co., Ltd. (https://www.tokiomarine-nichido.co.jp/)
- Aioi Nissay Dowa Insurance Co., Ltd. (https://www.aioinissaydowa.co.jp/)
Please confirm the Privacy Policies of each insurance company on their respective websites.
16. Preparation and publication of various statistical data, marketing analysis, etc., and sales
17. Provision of personal data to third parties
If a different purpose of use for personal information is notified to the individual, that purpose will take precedence over the purposes of use described in points 1 through 17.
(iv) MA Tools and Collection of Cookie Information
(1) When you visit our website or receive an email from us, we or our subcontractors may collect cookie information from your computer or other device. This information is used to enhance the convenience of using our website, analyze website usage, and post advertisements.
A cookie is a text file recorded on your computer or device when you visit a website. The information obtained through cookies is limited to browsing-related data and does not include personal details such as your name or phone number, and it does not identify you personally.
You can disable cookies through your browser settings, but please note that some of our services may not be available if you do so.
Additionally, we may collect information such as your browsing history, service usage history, viewed advertisements, site operation history, IP addresses, location data, and device-specific identification information. By analyzing this accumulated information, we can understand your interests and preferences to deliver targeted advertisements. While this information alone does not identify you personally, it will be treated as personal information if it can be easily combined with other data to identify you.
(2) We utilize cookies and other technologies to collect data regarding your browsing activity, including pages visited, date and time of access, URL, interaction history, browser type, language, IP address, location information, device-specific identification details, and overall site usage patterns. This information may be shared with third parties.
(3) We use MA tools to analyze the behavior of our customers on our website. By accumulating the personal information provided by customers in the form on the website, operation history on the website, IP address, location information, and device-specific identification information obtained by cookies, we analyze the behavioral history of customers' interests and preferences to improve the website and provide information on our services.
(4) We may be hired by a contractor to analyze site browsing history and provide the analysis results. The contractor will use this analysis to offer personalized content and ads to their site visitors.
(5) We may use advertising distribution services provided by third parties, including Yahoo Japan Corporation. In connection with these services, we may distribute advertisements for our products on websites other than our own. This is based on the page browsing information collected by cookies (third-party cookies) from third-party companies to which we have outsourced our advertisement distribution services. You can set your browser to refuse to accept third-party cookies.
(6) Some of the advertisements that appear on our various websites are delivered by third party companies using their own delivery servers. Similarly, some parts of our websites use measurement servers of third-party companies to measure access to our websites. These third-party companies also use cookies and other technologies to efficiently serve advertisements and to measure access. However, because the information is stored on the servers of these third-party companies, it is managed in accordance with their privacy policies.
(7) Other provisions of this policy apply mutatis mutandis to the portion of information such as cookies and other site browsing activity history that does not conflict with the preceding six paragraphs.
(v) Links to Other Sites
Our website contains links to other websites. Please be aware that we are not responsible for the privacy protection of other websites.
(vi) Consignment of Personal Data Handling
(1) In order to facilitate our business and provide better service to our customers, we may entrust the handling of personal data to our subcontractors. However, the personal data to be entrusted shall be limited to the minimum information necessary to carry out the entrusted business.
(2) In addition to sending direct mailings, we outsource the maintenance and upkeep of our internal systems and other operations. We will promote transparency in the outsourcing process, select parties that have taken sufficient measures to protect personal data, and provide necessary and appropriate supervision of the outsourced parties.
(vii) Joint Use of Personal Data
To achieve the purposes of use listed in item 3 above, personal data will be jointly used with the affiliated companies of our company listed below.
(1) Scope of joint users
The scope of joint use includes our company and the following companies:
① VR Support, Inc.
② Vortex North America, Inc.
③ Vortex Investment Advisors, Inc.
④ Vortex Digital, Inc.
⑤ Vortex Gojinsha Tatemono Kanri Co.
⑥ General Incorporated Association 100-Year Corporate Strategy Institute
(2) Items of personal data to be jointly used
The items of personal data to be jointly used include name, age, date of birth, address, telephone number (including mobile number), fax number, gender, email address, contract information, real estate purchase history, purpose of real estate purchase, real estate holdings, company name, title, work address, work telephone number, occupation, annual income, family structure, employment history, educational background, information related to credit judgments and risk management, negotiation records, contents of inquiries and requests, and any other necessary items within the scope to achieve the purpose of use.
(3) Party responsible for management of personal data
Fumihiko Miyazawa, Representative Director, Vortex Corporation
22F Iidabashi Grand Bloom, 2-10-2 Fujimi, Chiyoda-ku, Tokyo 102-0071, Japan
(4) Purpose of joint use is the same as “Purpose of use” above.
(viii) Security control measures for personal information
(1) Ensuring Accuracy of Data Contents
We will keep personal data accurate and up-to-date to the extent necessary to achieve the purpose of use, and will endeavor to delete such personal data when it is no longer necessary to use it.
(2) Security Control Measures
We will carefully manage and handle personal information in our possession, and take necessary and appropriate measures to prevent leakage, unauthorized access, loss, damage, falsification, and other security incidents.
(3) Supervision of Employees
When having employees handle personal data, we will ensure that they are familiarized with the proper handling of personal information, provide them with appropriate training, and supervise them as necessary and appropriate.
(ix) Reception of Retained Personal Information
When a customer or the customer’s representative requests notification of the purpose of use of retained personal data, or correction, addition, suspension of use, or deletion of retained personal data, please fill out our prescribed form for requesting disclosure of personal information and send it, along with identification documents, to our inquiry desk indicated in section 10 below. The personal information provided by the customer will be used for the purpose of responding to the customer’s request and will be kept in strict confidence. Please note that the request form and attached documents will not be returned.
In the case of a request for disclosure or notification of purpose of use, a fee of 1,000 yen (including the cost of registered postage for our reply) will be charged for each request. Please enclose a fixed-sum money order for 1,000 yen with your application. If the fee is insufficient or not enclosed, we will notify you to that effect. If payment is not made within the prescribed period, we will assume that there has been no request for disclosure or notification of purpose of use.
(1)“Personal Information Disclosure Request Form”
*Click on the name of the request form above to display the prescribed form, which you can print out and use. Alternatively, contact us at the inquiry desk below and we will mail it to you.
(2) Identification documents
(Example)
① Copy of driver's license
② Copy of health insurance card
③ Copy of passport
(3) If the request is made by a representative, the following documents are required.
① A letter of attorney (the applicant's seal must be affixed)
② Certificate of seal impression of the principal
③ Documents verifying the identity of the agent (please refer to (2) above)
(4) If the principal is a minor, the request must be made by a person with parental authority and a copy of the family register must be submitted. However, submission of (2) and (3) is not required.
(x) Contact for inquiries, etc. about personal information and for handling complaints
If you have any comments or questions regarding this policy or our handling of personal information, please contact us.
【Inquiry window】
Legal Section, General Affairs and Compliance Department, Vortex Co., Ltd.
22F Iidabashi Grand Bloom, 2-10-2 Fujimi, Chiyoda-ku, Tokyo 102-0071, Japan
TEL: 03-6893-5632 FAX: 03-6893-5674
Phone hours: 10:00 a.m. to 5:00 p.m. (excluding Saturdays, Sundays, national holidays and our company holidays)
E-mail: legal_division@vortex-net.com
(xi) Revision of this Policy
We may revise the contents of this policy as necessary to comply with legal requirements or to further improve the protection of personal information. In such cases, the revised Privacy Policy will apply from the date of publication of the revised version.
(*1) Our business and the businesses of our affiliates are: 1) real estate development and sales, leasing and operation management, brokerage and consulting; 2) contracting for construction and renovation work; 3) purchase and sale of trust beneficiary rights in the Type II Financial Instruments Business; development and sale of small-lot real estate and real estate securitization products in the Specified joint real estate venture, 4) Non-life insurance agency business; 5) Fee-charging employment placement business; 6) Labor dispatch business; 7) Contracting, research, planning, design, supervision, management and consulting related to construction work; 8) Research and study activities related to companies; 9) Organizing seminars, lectures, research meetings and information exchange meetings; 10 10) Various information services and management and provision of materials, lecture transcripts, etc.; 11) Operation of follow-up groups for participants in seminars, etc.; and 12) Other businesses that fall within the scope of the business purposes of the Company and its affiliated companies.
(*2) Sales activities and various information will be conducted by visiting, sending postcards, direct mails, etc., making phone calls, sending e-mails, etc.
When we are requested to act as an intermediary for a real estate transaction, we may provide relevant real estate information, etc. to prospective clients, other real estate agents, or designated real estate distribution organizations in order to find a counterparty for such transaction. For more information on the designated distribution network, please refer to the website of the Real Estate Information Network for East Japan (http://www.reins.or.jp/), etc.()
We are not responsible for the standards for handling personal information or the content of websites of other companies that are linked to our website.
Revised on April 1, 2022